What is VoIP and how can it interfere with my alarm system?

VoIP is an acronym for Voice Over Internet Protocol. It simply uses your broadband Internet connection to place voice calls digitally over IP based networks. Generally, a consumer will pay a flat monthly fee for local and long distance calls, often for considerably less than a regular analog landline.

Using VoIP And Alarm Systems Can Pose Problems Because:

An alarm system is designed to send its signals over an analog phone line. To transmit emergency signals properly using VoIP, the signal must be converted to digital and then converted again to analog. It is during this conversion that problems develop. Usually the signals arrive at the central monitoring station with errors, or not at all.

Your alarm panel comes equipped with a backup power supply in the event of a power failure. Because traditional phone lines will still work even if your power is out, your monitoring station will still receive the proper signals. With VoIP, your phone service (specifically your IP router and/or modem) will not operate during a power failure, preventing any kind of signal transmission from your alarm to the monitoring station. You can prevent this with the purchase of a UPS (Uninterruptable Power Supply) for your PC. These units can be purchased from stores like Circuit City, BestBuy, and Fry's Electronics and are very affordable ($50 - $200).

Until VoIPAlarm.com, the VoIP and alarm systems manufacturers appeared to be struggling to work with alarm companies on a permanent solution to these transmission problems. They failed to standardize an affordable, reliable solution for existing alarm panels. Instead, manufacturers attempted to back alarm owners into a corner and force them to purchase new, expensive equipment to upgrade their alarm systems.

VoIPAlarm.com believes the moral and professional approach is to provide a solution that helps your current system to function properly. VOIPALARM.COM uses an ABN (Alarm Broadband Network) adapter to transmit signals directly over your broadband connection. Essentially, it sends the signal alongside, rather than through your VoIP service. The adapter is $129, and the monitoring rates are comparable to regular land-line monitoring.

Each month additional server updates are made to improve the capabilities of VoIPAlarm.com interfaces. We can now provide monitoring for thousands of alarm systems manufactured over the past twenty years.

The largest and most reputable alarm monitoring facilities use our Sparrow technology by VoipAlarm.com to support your security services.
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